Twenty years ago, no one had heard of either Facebook or Google, neither of which existed yet. For that matter, no one knew much about social media or search engines in general. Cell phones were still simply mobile, small, and expensive telephones. There was no concept of a phone as a handheld computer. Today, five companies — Amazon, Apple, Facebook, Microsoft, and Alphabet (Google's parent company) — have a collective worth of more than $3 trillion. Yet such transnational companies remain mostly exempt from the sort of regulations and accountability faced by most other industries. Major corporations understandably fear product-liability laws ...
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