When I’m out and about in Nashville, I hear from tour managers, business managers, talent agents, and artists about their frustration with online ticket sales. This week, I pressed Ticketmaster and other ticketing industry professionals on how they plan to crack down on bots and protect consumers. In 2016, I passed the BOTS Act, giving the FTC the authority to intervene and go after these bots that work against these ticket platforms. The FTC and Ticketmaster need to get serious about regularly exercising that authority. Whether you’re a fan of the Grand Ole Opry or Taylor Swift, you should not find it difficult to buy a ticket. |
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